We hope you and your families and friends are safe! Like many organizations, Taylored Expressions is following the guidance from the CDC and WHO as it relates to minimizing any potential impact to our community from the Coronavirus (COVID-19). Protecting the safety and health of our families, friends, staff and customers has been, and will remain, our top priority. Because we value you, our customers, we want you to be aware of what we as an organization are doing during these unprecedented times and how that might impact your experience with us.
Taylored Expressions remains open and available to serve you. We have implemented a work-from-home protocol for team members who are able to do so. Flexible work shifts are allowing all recommended safety measures to be utilized by our production and operations teams. This includes our shipping team, which continues to ship orders quickly and safely on a reduced 2-day per week schedule (Mondays and Thursdays) instead of the usual daily, Monday through Friday schedule. In addition, our local Studio has been closed and will remain closed until federal, state and local authorities give us the "all clear."
As always, we welcome you to connect with us on Facebook and Instagram, and if you have questions or concerns about an order, you can always Contact Us
. Our Customer Service team will be happy to assist you during our normal business hours: 8:30 a.m. - 4:30 p.m., Monday through Thursday, and 8:30 a.m. - 3 p.m. on Friday (Central).
We will provide you with updates as circumstances change. In the meantime, it seems like now is the perfect time to use the gifts and talents each of us has to share joy with others. In fact, love and creativity seem to flourish during challenging times like these. So as you continue to create, we invite you to share your stories and projects with us and others. We will continue sharing inspiration on our blog and social media channels, including sneak peeks of some exciting things coming up.
Thank you for your love and support during this time. Our thoughts and prayers are with all those being impacted. We wish you all good health in the days and weeks ahead.
Taylor & Jon Van Bruggen
Owners, Taylored Expressions