Domestic Orders (shipping destination within the U.S.)
We ship Monday - Friday (except on holidays observed by the U.S. Postal Service or other published dates of closure). Most orders ship within two business days. In an effort to get your order to you as quickly as possible, we use USPS for all domestic orders.* Packages shipped with USPS take 1-4 days for delivery to domestic addresses.
*When a package contains heavy items, the package may be shipped using FedEx Ground. All domestic wholesale orders ship via FedEx Ground unless otherwise noted on your invoice.
We reserve the right to ship packages using the most economical shipping service.
We offer free shipping to retail customers on orders over $75 within the United States (does not apply to wholesale orders). If your order does not qualify for free shipping, you will be charged a shipping cost based on the weight of the products you ordered (in accordance with USPS shipping rates).
Our system only recognizes domestic zip codes in the five digit form - if you are not receiving a shipping quote, it could be because you have the dash and +4 digits listed with your zip code. Please remove these digits to obtain a shipping quote.
International Orders (shipping destination outside of the U.S.)
All packages shipped to a destination outside of the U.S. will be marked as "merchandise" on the required customs forms. Customer is responsible for any applicable duty or taxes that may be related to the delivery of their purchase.
For packages weighing less than 4 pounds, we provide two options for international shipping:
USPS First Class International is the most economical option. With USPS First Class International, most packages are delivered within 14 business days, however they can take as long as 21 business days to be delivered depending on time spent in customs and your local postal service. Please note that orders shipped via USPS First Class International are not guaranteed and do not qualify for a refund if they are lost in transit.
USPS Express Mail International is a more expensive option, but has added benefits. Most packages shipped via Express Mail arrive within six business days. While the rates may be higher, packages shipped with Express Mail include a tracking code and shipping confirmation. Unlike USPS First Class International, orders placed using Express Mail qualify for a refund if a package is lost in transit.
Any package shipped to a destination outside the U.S. that weighs over 4 pounds will not qualify for USPS First Class International and will be shipped via USPS Express Mail International.