Crafty Rewards are earned on the order subtotal, excluding taxes, shipping, discounts, coupon codes, store credit, and other excluded items. Excluded items include Taylored Expressions events and classes. Customers must be logged in to a Taylored Expressions account at the time of purchase to earn Crafty Points.
Crafty Points are earned at a rate of 1 point per $1 spent on eligible purchases. Points are awarded when the order is processed and expire after 1 year of no purchase or redemption activity in the account.
Points may be redeemed in any increment (above 20 points) for eligible product purchases online and are not redeemable for cash. Points are nontransferable and subject to current and future program rules. Crafty Points may be used to redeem coupons in the TE Studio at pre-determined increments.
Crafty Points are earned when purchasing gift certificates but are not earned when gift certificates or store credit are used for payment. Gift certificate purchases are excluded from double-points promotions. Points earned on gift certificates are subject to the same terms of expiration as points earned on product purchases.
Points earned on returned or refunded items will be deducted from the customer’s Crafty Points total. Points used on a returned order will be refunded to the customer's Crafty Points total.
Taylored Expressions reserves the right to revoke points or terminate accounts in cases of suspected abuse, fraud, or misuse of the rewards program.
Bonus points, double-points events, and promotional rewards may be subject to additional terms, exclusions, or time limits.
Crafty Points have no monetary value and may not be combined with other offers unless explicitly stated.
While Taylored Expressions is not responsible for system errors, delays, or inaccuracies related to point accrual or redemption, we will make all reasonable efforts to correct errors.
Taylored Expressions reserves the right to modify or discontinue the Crafty Rewards program at any time. If the program is discontinued or significantly modified, Taylored Expressions will make best efforts to notify all active members via email.
